Returns
At Sportastic, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free 30-day return policy to ensure your peace of mind.
Here's how it works:
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Initiate Your Return: Contact our customer support team within 30 days of receiving your product to request a return authorization.
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Pack Your Item: Please make sure the item is in its original condition, including all packaging, tags, and accessories. Pack it securely to prevent damage during transit.
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Return Shipping: You will be responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method.
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Inspection and Refund: Once we receive your returned item and inspect it to ensure it meets our return policy conditions, we will process your refund within 2 business days. The refund will be issued using the original payment method.
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Questions or Assistance: If you have any questions or need assistance with your return, don't hesitate to reach out to our dedicated customer support team. We're here to help!
Sportastic is committed to providing exceptional products and customer service. We appreciate your trust in us, and we're here to make your shopping experience as convenient and enjoyable as possible. Thank you for choosing us!